Scott Macfarlane

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Scott Macfarlane is Client Solutions Director, North America, for Futurestep - a Korn Ferry company. Scott is responsible for Futurestep’s market development in the region. He is instrumental in the design and execution of talent acquisition strategies and solutions for Futurestep clients as well as driving an integrated go-to-market strategy with Korn Ferry. Additionally Scott is the Global Account Manager for Rio Tinto and a key member of Korn Ferry’s Global Industrial Practice leadership group. Based in New York, Scott has a strong understanding of the types of talent issues that clients face and works with them to develop innovative and commercial solutions. He has 15 years of experience working extensively with global organisations across multiple industries in talent acquisition and talent management.

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Apr 02, 2016    0

In 2009, I was a Director in the Project Management Office at Blue Cross/Blue Shield North Carolina, when we launched an initiative to build a Robotic Process Automation (RPA) application that mimicked the functions of human claims examiner. Overseeing a team of eight software engineers, analysts and testers, we developed a robotic engine and, over the next 18 months, systematically expanded the application’s capabilities. Our team’s efforts focused on automating the review and...