Jo Davies
About:
Jo Davies is Director at Davies Hickman Partners, providing market research and customer experience consultancy services.
From this author
Consumers are becoming both more loyal and trusting of their banks and insurers according to a survey of 3,000 consumers in Germany, Spain and the UK. The research, titled Youbiquity Finance 3, is the latest in the BT- and Avaya-supported series begun in 2012. It finds that the increasing use of...