Unleashing Supplier Value

Posted: 07/05/2019 - 04:56
Procurement is being presented with a good problem to have. Within most organizations, most categories have been sourced many times. However, procurement is still being asked to deliver incremental value to the companies they support and are now challenged to achieve value beyond just pricing. Due to this, 70% of procurement leaders report that finding more value from suppliers is their number-one tactic to increase procurement’s value in 2019 (Gartner SCM World Future of Supply Chain Survey, 2018).

Call Center Outsourcing – An Emerging Option for Smaller Enterprises

Posted: 07/04/2019 - 01:39
BPO call center outsourcing
Digital transformation involves the implementation of advanced technology and fundamental organizational change. Ultimately, though, it’s all about the customer. From mobile apps for secure payment to fun experiences in retail spaces, businesses seek to leverage innovation to identify and engage customers, to gain insight into preferences and habits and to make every interaction positive and impressionable.   
 

6 Best Practices for Successful Last Mile Delivery

Posted: 06/28/2019 - 06:07
The continued growth of e-commerce is fueling the parcel delivery market. Millions of parcels are delivered daily in the U.S. alone. E-commerce and delivery companies have optimized most of the supply chain to deal with the higher workload. For example, businesses have started to process orders in minutes instead of hours. However, many companies fail to optimize their last mile deliveries, which can result in unnecessary expenditure.   
 

Imagining Resilience

Posted: 06/26/2019 - 03:19
Having resilience is an important business skill—it allows us to bounce back quickly from situations that are tough, or even traumatic. We develop coping mechanisms and resilience over time by learning from experiences that may feel threatening until we face and overcome them. Just as the novice kayaker is intimidated by white water, over time he learns how to tackle rapids that once scared him. 
 

Building Your Total Talent Pipeline

Posted: 06/25/2019 - 01:36
Workers are one of the most important resources for any organization looking to grow in an increasingly competitive market. In today’s tight labor market with a near-record unemployment rate of only 3.6%, the lowest since December 1969, the fight for attracting top talent is more crowded and competitive than ever before. Time to hire is increasing, cost per hire is growing, and the skills gap (especially in tech) still exists.   

How Print E-Sourcing Helps Tame the Tail

Posted: 06/19/2019 - 06:16

Managing tail spend has been a major topic of discussion among sourcing professionals for at least the past two decades. In most companies, external spending has a Pareto-like distribution – the largest 20% of suppliers (by dollar volume) typically account for about 80% of the total external spend. Tail spend is generally defined as the 20% (or so) of the total external spend that is attributable to the smallest 80% of suppliers.

Re-engineering a Corporate Real Estate Service Organization: Governance

Posted: 06/17/2019 - 04:27
Although these processes can take months – sometimes longer, the work does not end when the contract is signed or even when the services are successfully transitioned to the outsourced partner. You don’t simply hand over responsibility for the contracted services, schedule quarterly and annual updates and expect things to run smoothly.

Leaving Indirect Spend Unmanaged Means Dollars Left on the Table

Posted: 06/12/2019 - 01:35

For organizations looking to identify cost savings, increase profitability and get a leg up on the competition, indirect spend management is an ideal place to look. Often considered the backend of procurement – involving expenses like IT services and equipment, professional services, office supplies and HR services – indirect spend actually accounts for a significant portion of overall spend.

SIG's Fall Global Executive Summit

SIG Global Executive Summits are 3-day events that are packed with the latest best practices, cost-cutting strategies, innovative processes and risk-mitigation approaches. Through executive roundtables, keynote sessions, workshops, breakout sessions and networking events, you'll hear from industry thought leaders, discover the latest innovative trends and have the opportunity to network with like-minded professionals facing similar challenges.
 

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