Business Process Outsourcing (BPO)

Nearshoring Across the Irish Sea

Posted: 08/11/2018 - 00:33
As the war for talent and skills dominates the working world, Ireland’s position as a multilingual hub within the Eurozone is proving very attractive for UK organisations that are looking to outsource their services closer to home. In advance of Britain’s exit from the European Union, companies have looked to their neighbour to help provide their services across Europe and further afield.
 

The Paradox of the Designated Survivor

Posted: 05/10/2018 - 03:35
Your Program Manager is the most important person in an outsourcing project.

You have invested months of time – and many thousands of dollars – to reach this point in your outsourcing project. Your scope is defined and you have selected the best service provider in the business. The time has come to let the supplier’s experts loose in your business and watch the savings and efficiencies roll in. 

Or so you thought. 

Teaching – and Talking to – Robots: The Benefits of Cognitive-Enabled RPA

Posted: 03/02/2018 - 01:04

Robotic Process Automation (RPA) tools are being widely adopted across a wide range of enterprises and industries. By executing narrowly defined, repeatable tasks, RPA bots can drive dramatic productivity increases and significant cost reductions. For as little as $10,000 to $15,000 a year to deploy and maintain, a single bot can perform the routine, administrative tasks of five to ten people. 

Why RPA is Here to Stay

Posted: 12/30/2017 - 03:56

With the rapid advancement of automation technology, some are worried that new solutions might supersede the process automation that RPA offers. However, it is not a case of new technology superseding, but rather, complementing and working together with existing RPA capabilities.

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