Center of Excellence (CoE)

The Role of a Procurement Center of Excellence

Posted: 06/29/2021 - 09:00
Author: Omer Abdullah
The Role of a Center of Excellence

Centers of Excellence, or CoEs, are part and parcel of every progressive procurement organization. In the strict sense, they’re internal bodies that perform knowledge-based services on a one-to-many basis for the procurement function and other related stakeholders.

In this piece, I discuss the role of the Center of Excellence in a procurement department, the types of issues they grapple with, and how can they work to ensure that they’re playing a strategic role and helping to facilitate real change across the procurement team.

What is a Managed COE?  

Posted: 03/17/2018 - 04:12
Author: Ian Barkin

When considering Robotic Process Automation (RPA), a lot of adopters have made the strategic call that they want to create their own RPA capability internally. They want a Center of Excellence (CoE). It can be a comprehensive CoE or it could be components that are stitched together with other third parties, for instance. They want analysts that can identify and scout for good processes for automation and change. Or, they have the need for configuration, testing, ongoing monitoring of the automation, as well as maintenance and support.

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