Risk

Caller ID: A Simple Feature with Complex Effects

Posted: 10/13/2018 - 02:40
We’ve all been there: you pick up an incoming call to hear silence...or a request for personal information...or a recorded message...only to regret picking up the call. But you’ve also probably been on the other side: you’ve ignored a call from a number you don’t recognize only to find out it was the delivery driver looking to validate your address...the bank calling to let you know there has been suspicious activity on your card...or the doctor calling with updates from your last appointment.

The Power of Collaboration

Posted: 05/12/2018 - 00:02

MeMbers of rMA’s Third-Party Risk Management Round Table are experienced leader-practitioners, individually and collectively creating emerging best practices in third-party risk management. As the round table’s facilitator, subject matter expert, and member of the Steering Committee, it’s exciting and rewarding for me to be integral to this evolution.

Procurement Outsourcing: Warming to the Catalysts in Our Midst

Posted: 04/12/2018 - 08:53
Switching to outsourced strategic procurement and the steps to take

Making the switch to outsourced strategic procurement is not as simple as handing tasks and responsibilities to a third party. It requires wholesale change that starts from within. Someone in procurement needs to lead that change, and it may or may not be the CPO. What procurement needs to do is to find the catalysts in their midst.

Institutions and Success: a Tribute to Douglass North

Posted: 01/12/2018 - 01:09

This month’s Academic of Outsourcing tribute goes to Douglass C. North for his work on “new institutional economics.” North – a professor, economist, philosopher and economic historian – was the co-recipient (with Robert Fogel) of the 1993 Nobel Prize in Economic Sciences “for having renewed research in economic history by applying economic theory and quantitative methods in order to explain economic and institutional change.” 

Outsource talked again!

Posted: 04/22/2016 - 01:54

Yesterday it was my extreme pleasure to host the second in our Outsource Talks webinar series – this time, live from the SIG Summit in Orlando, Florida (which at the time of publishing still has almost a full day to go, so keep an eye on Twitter and the hashtag #SIGspring16 for a taste of what’s going on) – featuring the magnificent Linda Tuck Chapman, Matt Shocklee and

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