Training

Training and Developing Procurement Professionals

Posted: 08/05/2022 - 09:00
Training and Developing Procurement Professionals

Training a company’s team members is a foundational step in running a company, but it is often forgotten when busy times hit. This is a big mistake. Putting the time and effort into designing a training program that suits the unique needs of procurement will drive more effective results in less time. Employees will be better equipped to manage the various situations and surprises that sourcing across numerous categories brings about.

Doing more with less

Posted: 09/02/2016 - 19:58

Several times throughout my career, people have queried of me, “How do you manage to get so much done?” I think there are a few factors, working in concert, that have enabled me to get more done, often with less, and for less. Much of what I have done and done well, I give credit to my mentors throughout my life. Many of them did not know the high regard in which they were held by me, and others. True leaders do not do it for the praise, they do it because it is inherent to their character.

oNexus Founder Interview: Tony Strong, Parseq

Posted: 08/31/2016 - 04:34

Tony Strong is the CEO of UK-based multi-channel service provider Parseq. Way back when we launched our oNexus platform, Parseq were one of the founding oNexus partners and we were promised an interview with Tony - and now our paths have finally aligned.... Outsource caught up with him at last to hear his thoughts on his new role as CEO, the invaluable importance of organisational culture - and consolidation in the customer contact industry.

Five tips to grow your field service practice

Posted: 08/02/2016 - 20:09

“Take your time” isn’t a phrase field engineers expect to hear when a client requests a site visit. These customers are looking for a rapid resolution, which is why a high first-time fix rate is crucial to a business’s success. But simply fixing a problem quickly isn’t enough. Clients want a positive customer experience. They want to feel the field engineer is listening to their needs, and they want assurance that the field service organisation is capable of fully meeting those needs.

Enter our writing competition to win a place at SIG University!

Posted: 06/03/2016 - 19:51

Are you a budding thought leader? Do you hunger for fame and glory – in the form of exposure on the world’s leading outsourcing publication? And do you want a FREE chance to enroll in SIG University’s Certified Sourcing Professional (CSP) course (for yourself or a colleague)?

That’s right: a SIG U certification AND coverage in Outsource could be yours, thanks to our new writing competition in collaboration with SIG University…

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