In today’s rapidly advancing and technologically driven landscape, IT leaders face a challenging reality. London was recently named as the leading tech cluster in Europe, but organisations in the U.K. and around the world are still slow to adopt emerging technologies. Keeping up to date no longer means adopting new technologies as they are released. IT leaders who seek to drive innovation with new technology face many challenges along the way.
Although IT leaders often have the knowledge to solve problems posed by keeping up with emerging technology, it’s not always quick and easy to do so, nor is it realistic for an in-house team to have expertise in every area. That’s where nearshoring comes in, by turning these challenges into opportunities to innovate and thrive.
There are the three main challenges that IT leaders faces as they adapt to emerging technologies. Here’s how nearshoring can address each of them:
Understanding Emerging Technology
With the rate of technological advancement in the 21st century, staying on top of new technologies can be a daunting task. For example, there is huge potential for artificial intelligence to be deployed alongside the human workforce to augment its abilities, yet implementing this technology into an organisation is a significant undertaking. However, it’s important to innovate fast in order to provide the best service for customers.
Understanding how the technology can best fit into the organisation and improve the service for the customer is key. It’s not possible for every team member to be an expert on every niche technology in the industry, but for an IT outsourcing or nearshoring provider, this is all part of the service it provides.
A team of nearshore IT experts will understand the technology and work with clients to understand how it best works for them. If an organisation nearshores, it gains access to specialists in different technologies. So, rather than hiring expensive specialists, re-training your in-house team, and buying hardware and licenses, if an organisation needs AI for a project it can turn to a team of outsourced experts and utilise knowledge on demand. Combining in-house industry knowledge with the nearshorer’s specialties will benefit the business and its customers by efficiently driving innovation.
Sourcing Expert Talent
The skills gap continues to widen as companies struggle to find the expertise they require to innovate. If the expertise is available, the likelihood is that it will be expensive and a lot of training will be required to maintain that knowledge. However, rather than spending time and resources sourcing talent for the in-house team (for what might be a short project), outsourcing to an IT provider can avoid this costly and time-consuming process.
IT outsourcing companies provide teams, rather than individuals, a ready-made group of IT experts who can help an organisation overcome its challenges by utilising broad expertise to enable innovation that fits with the organisation’s needs. They will already have the project management knowledge, understand how to adopt technologies and know how to overcome challenges to ensure the technology enables innovation rather than cause problems and costs to the business.
If the organisation develops a trustworthy, two-way relationship with outsourced experts, it can ultimately utilise expert IT knowledge based on a thorough knowledge of the customer’s needs.
Keeping Within Budget
The speed at which organisations want to adapt and grow can make it costly to train and develop the required in-house expertise, and if the knowledge of the IT department is not sufficient it can cause problems down the line as the project develops. Yet, organisations often have a limited budget for a project and therefore it might not be feasible to develop this specific in-house knowledge for a short period.
Nearshored IT experts are able to work with a company in the short term with a smaller budget while still providing the expertise and collaboration potential that is equal to or better than that of an in-house team. Innovation shouldn’t have to break the bank.
Rather than attempting to face the challenge of emerging technologies alone, organisations can turn to experts who are already on top of the technological developments that enable them to streamline the business and provide the best service possible to customers. When an organisation nearshores IT expertise, the challenges it faces can be transformed into opportunities to innovate and stay on top of emerging technologies to keep ahead of industry competitors.