Decision Automation in Action; Progress Corticon Technical Presentation & Demonstration
Decision Automation or Business Rules Management Systems (BRMSs) support an important architectural approach to organising software where business...
progress
From This Author
Pennsylvania Department of Human Services Transforms Public Services by Automating Complex Decision Making
The Pennsylvania Department of Human Services (DHS) becomes the latest US government agency to boost its agility through faster and more agile...
Digital initiatives don’t always have to start with the customers…
When you think of digital transformation, it's tempting to only rework your customer-facing systems. But if you don't upgrade your back-end systems...
Customer Experience Depends on Core Processes
Customer experience depends on core processes. A typical enterprise has over 300 unique business processes, with up to 900 unique activities and...
Delivering the Vision: The Three Fundamental Promises of BPO
Whether articulated explicitly or implicitly, a business process outsourcer has to deliver three fundamental expectations for their client:...
Adapting to rapid changes requires business agility
In a fast-changing environment, organizations need the agility to make changes quickly, while still efficiently automating their business rules and...