For outsourcers, a commitment to best practice processes is absolutely vital for success. They not only ensure that your business is offering best-of-breed services, but they also go a long way in reducing overall business costs and working capital by as much as 15 to 20 per cent. These result in a highly competitive enterprise, able to maintain growth while driving business-wide efficiencies.
One of the key arguments that really defined the Brexit referendum in the UK was migration. British voters supported an exit from the European Union largely because they wanted more control over their borders. Those arguing for Brexit say that they are not trying to end migration entirely, just they want to ensure that the people who enter the UK have the right skills. Nobody should be able to enter just because they were also born in Europe.
Since the dawn of the Industrial Revolution, the global supply chain hasn’t really changed all that much. Products are made from raw materials in factories, shipped off somewhere else (either by land or sea), stored in a warehouse, and then distributed to retailers. Beyond a few small differences, this is more or less the way most people have acquired their stuff for nearly two hundred years.
Earlier today, I had the great pleasure of hosting the seventh episode of Outsource Talks, our webinar series – for those of you not yet familiar with this especially marvellous project - that brings the time-honoured talkshow model to the international sourcing, outsourcing and business transformation community.
Eleventh annual IP EXPO to include a host of influential speakers
A couple of years back, I approached a number of legal process outsourcing (LPO) firms - all of the largest and most reputable American and British ones. Many replied; only one expressed interest and took it further. I made a proposal to establish a centre in Beirut, Lebanon, and was hoping it would go further - but it didn’t.
But what if it had? What would have happened?
The formation of a good sourcing agreement relies on clear thinking and agreement between the parties on what is to be done, why and how. The market and technology are changing so rapidly that the next agreement is likely to bear little resemblance to the last. How to make sure we ask the right questions and not just the obvious of the suppliers and ourselves?
Your mess for less
In days of old, when suppliers were big, profitable and mostly American, the questions to be asked to define what a customer wanted of a new service addressed aspects such as: