Brexit, Your Business and Data: Personal Data Transfers

Posted: 11/08/2018 - 02:21
With B-Day (Brexit) looming closer, the government has released a series of guidance notes intended to help prepare the public for a “no-deal” situation. Although last month's notice in relation to data protection is comforting in some respects, it also raises further issues, namely: 
 

4 Reasons to Watch Jamaica and the Bahamas

Posted: 11/07/2018 - 05:34
When it comes to the BPO industry, most people are familiar with locations like India, Malaysia and the Philippines—countries with long histories of IT and customer care outsourcing. But with the heightened attention that brands pay to their customer experience delivery, this trend is shifting. A number of nearshore BPO destinations are worth watching, but Jamaica and the Bahamas stand out.
 

How Security in the Cloud Differs from the Traditional Enterprise - and What This Means for IT Multi-Sourcing

Posted: 11/06/2018 - 05:45
Cloud computing has impacted IT in many ways, including (not the least of which) security. One decade ago, in a less “cloudy” world, an enterprise would either manage IT itself or delegate much of it to a large consulting or IT services firm. Either way, one or two persons (the CIO and/or outsourcing firm’s lead) would take charge of security, which typically involved setting up barriers to internal resources.  
 

Future of Sourcing Awards 2018: Innovations in Digitization, with IBM and Microsoft

Posted: 10/30/2018 - 01:41
Dawn Tiura: Folks, I'd like to introduce to one of our team finalists, and this is in the digitization finalists IQ project, and I'm going to be speaking today to Gavin Hough with IBM and this is called pricing IQ. Can you tell us a little bit about the project Gavin?
 

Software Supply Chain Risk Management: Leveraging Standards to Communicate Expectations

Posted: 10/26/2018 - 00:41
Growing concerns related to dependencies on software-reliant information communications technology (ICT) and Internet of Things (IoT) devices are pushing changes in governance associated with supply chain risk management (SCRM). The possibility of disruption exists because the software that enables critical capabilities is vulnerable and exploitable. Exploit potential is often more about the vulnerability of assets in target organizations than the ingenuity of the attackers.

Innovations in Outsourcing, with GEP, Denali - A WNS Company and Russell Investments

Posted: 10/25/2018 - 08:29
Dawn Tiura: Well folks I'm excited to introduce you to the next team and that's GEP Procurement Transfer Nation with a CPG client. They are an outsourcing finalist in the Future of Sourcing Awards and I'm real excited to welcome you guys to the podcast.
 
Rafiq Merchant: Thank you so much. Thank you so much for having us.
 
Connor Hill: Yes. Thank you, Dawn.
 

Six Steps to Lower Your Telecom Bills

Posted: 10/25/2018 - 00:59
I don’t gamble very often. When I do, I tend to lose. These two facts established, you can probably guess that I spend very little time in casinos. When I do venture into one, however, I’m there for hours. Why, you ask? We’ve already recognized that card games are no friend of mine. No, I tend to linger because of how casino floor plans are designed. Casinos are built to keep people in, entertained and gambling – this comes as a surprise to no one.

The 23rd Shared Services & Outsourcing Week

The world’s largest and longest running event in shared services is back! The 23rd Shared Services & Outsourcing Week will bring together hundreds of leaders across all industries such as GBS, business process management, change management, business intelligence, and more to discuss how you can transform your organization and achieve competitive advantage! In the era of disruptive technology, learn the essential skills to master the future of shared services by joining us at Disney’s Coronado Springs in Orlando, FL March 11 – 14, 2019.

Future of Sourcing Awards 2018: Innovations in Sourcing, with GEP and HERE Technologies

Posted: 10/18/2018 - 09:21
Dawn Tiura: Well folks I'm excited to introduce you to the next team and that's GEP Procurement Transfer Nation with a CPG client. They are an outsourcing finalist in the Future of Sourcing Awards and I'm real excited to welcome you guys to the podcast.
 
Rafiq Merchant: Thank you so much. Thank you so much for having us.
 
Connor Hill: Yes. Thank you, Dawn.
 

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