Global

How Automation Helps BPO Providers Thrive in All Business Climates

Posted: 09/05/2020 - 01:38
When turning to automation, it’s essential for BPOs to evaluate their goals so they can select the right technology to accomplish them.

Business process outsourcing saves companies significant time and money, enabling them to focus on their core business activities. And nowhere is this more impactful than in the document processing arena. Billions of pages of documents move between companies, their partners/suppliers and customers each year.

What Keeps Money Launderers Up at Night?

Posted: 09/01/2020 - 23:58
Suspicious Activity Reports

If you’re laundering money or financing terrorism, what keeps you up at night?

Beyond the day-to-day intrigues of a life of crime, you have a money trail to worry about. Sure, you fear the sophisticated law enforcement and intelligence agencies with the power to track you, shut you down, and put you behind bars. But what about the thousands of watchful eyes observing your money as it flows through banks, casinos, real estate and other covert financial conduits?

Exploring the Feasibility of a Blockchain-Enabled Supply Chain

Posted: 08/28/2020 - 00:00
The adoption of blockchain technology can become the framework to solve supply chain issues from the point of origin of the raw materials to when it reaches end-of-life.

Given the attention on Bitcoin, the underlying blockchain technology has been brought to the forefront for organizations looking to explore the benefits and feasibility of managing the supply chain. The level of trust, transparency, and efficiency promised by this technology opens the possibility of revolutionizing how we handle transactions.  

Tail spend goes beyond the typical 80/20 rule

Posted: 08/24/2020 - 05:27
When you think tail spend, don’t just think of the typical 80/20 rule.

Having a sound tail spend management strategy has never been more important than it is today. It’s a key differentiator – and competitive advantage – in a down economy in which cash is king and cutting costs is a high priority. Procurement teams can no longer rely on direct materials for savings—those costs have been negotiated to death.

How Procurement Can Enable Insurance Companies to Deliver Value to Claims Management

Posted: 08/22/2020 - 02:36
Procurement’s key metric is vendors’ value contribution, not cost.

At U.S. insurance companies, policyholders’ claims represent 70% to 75% of the total cost. This makes complete sense, of course, since policyholder benefits are the sole reason why anyone buys insurance products and services.

The problem is, at insurance companies, procurement is limited to supporting indirect spend — real estate, marketing, finance, etc. — which accounts for less than 10% of the organization’s total costs and severely limits our ability to provide substantive value.

Reconsidering the Services Category for eAuctions

Posted: 08/18/2020 - 23:44
The Total Cost of Ownership factors.

It is amazing the differences there are culturally to the concepts of eAuctions and their widespread adoption. In Europe, eAuctions have been adopted by most organizations and are considered an integral part of the strategic sourcing process. But in North America there remains quite a bit of skepticism and doubt about not only adopting the practice, but which categories are the best candidates to benefit from this strategy.

Preparing Global Supply Chains for the Second Wave of the Pandemic

Posted: 08/14/2020 - 08:32
As a result of the ongoing crisis, global GDP for 2020 is expected to average close to 0%, which would be a faster contraction vs the 2008 crisis.

2020 has been quite a year for global businesses and especially for supply chains.

Just in the first six months of the year, the world has already witnessed some defining moments. Looming trade wars between the U.S. and China, preparations for the post-Brexit economy in the Euro zone, and an increasing focus on sustainability and environmental consciousness are all ongoing.

Though one can argue that none of these moments took the world by surprise, they did push global supply chains to review and re-engineer their operating models.

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