Global

Exploring On-Demand Purchased Service Solutions

Posted: 11/20/2018 - 01:04
The management of purchased services continues to lag relative to other categories of spend. And while the reasons are varied and debatable, virtually no one argues the availability of big savings opportunities. So what gives? No doubt, the decentralized nature of many purchased services confounds attempts to introduce more manageable processes. And we can’t overlook the “stiff arm” that procurement leaders often receive from stakeholders who treat certain categories of spend like organizational sacred cows.

Lose the Bucket and Turn on the Taps: The Rise of Translation as a Service

Posted: 11/15/2018 - 23:10
I like to think about translation like access to fresh water. Not so long ago — and still in many parts of the world — getting water was hard. You’d get up first thing in the morning, get a bucket, walk (sometimes for miles) and then come back and do it again.
 
But then it became easier thanks to technology. 
 

4 Reasons to Watch Jamaica and the Bahamas

Posted: 11/07/2018 - 05:34
When it comes to the BPO industry, most people are familiar with locations like India, Malaysia and the Philippines—countries with long histories of IT and customer care outsourcing. But with the heightened attention that brands pay to their customer experience delivery, this trend is shifting. A number of nearshore BPO destinations are worth watching, but Jamaica and the Bahamas stand out.
 

Six Steps to Lower Your Telecom Bills

Posted: 10/25/2018 - 00:59
I don’t gamble very often. When I do, I tend to lose. These two facts established, you can probably guess that I spend very little time in casinos. When I do venture into one, however, I’m there for hours. Why, you ask? We’ve already recognized that card games are no friend of mine. No, I tend to linger because of how casino floor plans are designed. Casinos are built to keep people in, entertained and gambling – this comes as a surprise to no one.

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