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Innovations in Sourcing: Hilton Supply Management

Posted: 09/01/2019 - 00:16
Innovations in Sourcing: Hilton Supply Management

Can you outline why your team embarked on this project and the problem that needed to be solved?

Supply chain management can be a game changer for a business’s bottom line. Companies are demanding more out of their supply chain, and procurement divisions need to keep up. At a minimum, smart procurement solutions can dramatically cut costs, but they can also drive innovation. Hilton Supply Management is a living example of that. 
 

Soft Skills Make a Real Impact in Supply Chain Management

Posted: 08/30/2019 - 02:15
Soft Skills Make a Real Impact in Supply Chain Management
For what seems like decades now, the conversations around procurement and supply chain management have focused on the themes of innovation and evolution. The function, conventional wisdom suggests, is changing quickly and gaining a new, more prominent position within organizations. You wouldn’t know it to look at job listings. Conduct a quick search and you’ll find that the same skills that powered procurement through years of tactical obscurity are still (apparently) in high demand.

Innovations in Outsourcing: GEP

Posted: 08/29/2019 - 23:11
Innovations in Outsourcing: GEP

Can you outline why your team embarked on this project and the problem that needed to be solved?

The client, a telecommunications major, was looking to optimize their procurement operations and streamline their ongoing technology transformation initiative. Owing to GEP’s depth of offerings and expertise in procurement and supply chain, and top-of-the chart analyst ratings, the client chose GEP as their procurement services partner to address the following challenges: 
 

    Innovations in Sustainability: EcoVadis & Avery Dennison

    Posted: 08/26/2019 - 06:18
    Innovations in Sustainability: EcoVadis & Avery Dennison

    Can you outline why your team embarked on this project and the problem that needed to be solved?

    Avery Dennison recognizes that its environmental and social impacts extend beyond its own walls. Led by Mitch Butier, President and CEO, Avery Dennison sets high standards and goals for responsible purchasing practices as part of its overall sustainability vision. Its business philosophy originally started with “first, do no harm,” but then quickly evolved to “become a force for good.”
     

    How to Increase Sales and Loyalty with Omnichannel Payments

    Posted: 08/24/2019 - 02:42
    Once upon a time, call centers only needed to support one channel: the telephone. Fast forward to today and customers have many more channels to engage with an organization, from phone to email, websites, web chat, social media platforms, SMS and more. Call centers and customer service representatives (CSRs) within an organization are often expected to support all these engagement channels, and consumers expect a seamless customer experience no matter which they use.  

    The Shift to a Seller’s Market

    Posted: 08/22/2019 - 06:49
    Everyone is talking about change. Transformation. Millennials. Digital. Continuous Improvement. There are likely many more words that are tossed around to explain the change everyone is either experiencing or are being told we need to do. A lot of time and effort has been spent on transforming procurement – but what about the change occurring within your supply base? 
     

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