Posted: 11/20/2018 - 01:04
The management of purchased services continues to lag relative to other categories of spend. And while the reasons are varied and debatable, virtually no one argues the availability of big savings opportunities. So what gives? No doubt, the decentralized nature of many purchased services confounds attempts to introduce more manageable processes. And we can’t overlook the “stiff arm” that procurement leaders often receive from stakeholders who treat certain categories of spend like organizational sacred cows.