Global

What IT Procurement Professionals Must Know about Data Center Hardware Maintenance RFPs

Posted: 07/16/2019 - 03:59
“We all want this to be a success,” is a pretty common sentiment at the outset of a major RFP. When considering hardware for data center maintenance services, in many cases, the outcome can mean significant cost containment for the IT group and accolades all around for a job very well done. And let’s face it, it is not only a fiduciary duty to avoid over-paying a vendor (even the original equipment manufacturer) it can be flat-out galling to think that your company has been over-paying for YEARS. So, damn straight, you want this to be a success!

Cognitive Automation: The Next Panacea or Evil Job Bandit?

Posted: 07/16/2019 - 00:37
While it’s impossible to predict exactly what the future holds as more enterprises and service providers adopt cognitive automation to improve many of their manual processes, reading the tea leaves—or better yet—looking at actual early use cases suggests it’s both: job thievery and, if not a panacea, some fairly drastic improvements in efficiency and quality results. 
 

Why Nearshoring and AI Go Hand-in-Hand

Posted: 07/11/2019 - 04:49
There’s growing momentum for Artificial Intelligence (AI) across a variety of industries, ranging from financial services and healthcare to manufacturing and environmental initiatives. It’s no wonder, given the power of AI to find patterns in vast amounts of data faster than humans ever could and to predict outcomes and behaviors. 
 

10 Ways to Find Savings Through Analytics

Posted: 07/09/2019 - 06:48
Businesses need faster and more comprehensive spend management solutions, without the need for additional subject matter experts. To this end, our clients have benefited from improvements in insight and service delivery using 4C’s analytics platform 4Spend. Here are ten ways in which new savings can be found using analytics. 
 
1.) Categorisation and Benchmarking 
 

Unleashing Supplier Value

Posted: 07/05/2019 - 04:56
Procurement is being presented with a good problem to have. Within most organizations, most categories have been sourced many times. However, procurement is still being asked to deliver incremental value to the companies they support and are now challenged to achieve value beyond just pricing. Due to this, 70% of procurement leaders report that finding more value from suppliers is their number-one tactic to increase procurement’s value in 2019 (Gartner SCM World Future of Supply Chain Survey, 2018).

Call Center Outsourcing – An Emerging Option for Smaller Enterprises

Posted: 07/04/2019 - 01:39
Digital transformation involves the implementation of advanced technology and fundamental organizational change. Ultimately, though, it’s all about the customer. From mobile apps for secure payment to fun experiences in retail spaces, businesses seek to leverage innovation to identify and engage customers, to gain insight into preferences and habits and to make every interaction positive and impressionable.   
 

6 Best Practices for Successful Last Mile Delivery

Posted: 06/28/2019 - 06:07
The continued growth of e-commerce is fueling the parcel delivery market. Millions of parcels are delivered daily in the U.S. alone. E-commerce and delivery companies have optimized most of the supply chain to deal with the higher workload. For example, businesses have started to process orders in minutes instead of hours. However, many companies fail to optimize their last mile deliveries, which can result in unnecessary expenditure.   
 

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