Agile

Rising Star Interview: Joey Foster

Posted: 09/15/2019 - 22:24
Rising Star Interview: Joey Foster

How did you get into this field – was it purposeful or by accident?

My interest in sourcing sparked while studying Supply Chain Management at Michigan State University. Having just finished the introductory course on procurement, I began searching for internship opportunities focused on strategic sourcing.  
 

Service Level Management in the Digital Age

Posted: 08/11/2018 - 00:55
In recent years, the art and science of the Service Level Agreement (SLA) has evolved from monitoring metrics around systems and applications to a focus on business outcomes and business performance. Rather than measuring server uptime or network availability, customers want insight into how efficiently they’re shipping orders and executing transactions. 
 
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