An almighty fight is raging for control of the RPA software market. Who is the market leader? Which is the best product? Which features really stand out? There are a number of names in the frame, but one name Daniel Dines wants you to hear is UiPath. He is its founder and CEO and he spends his day spreading the word globally about what his software can do. We caught up with Daniel, to get his perspective on RPA and the world of smart automation.
Artificial Intelligence (AI)
Pokemon Go signals the mainstream arrival of augmented reality (AR). From here on in, virtual reality (VR) will always be the poorer cousin – or bridesmaid if you will, and never the bride – in the fight for digital’s push out through the screen into reality.
This new (albeit long-pending) medium of AR will have a huge impact on local and B2C advertising. In fact you might argue it already has, adding billions to the valuation of Nintendo after just a week since Pokemon Go launched – a truly remarkable week.
A lot of the talk of RPA today is about bright new names challenging the established order: plucky newcomers forcing their way past the giants of outsourcing and technology. But what do the giants themselves have to say about this? Tata Consultancy Services (TCS) is one such business, and it turns out they are not sitting around waiting for their business models to be hollowed out. Live Wires met Vijay Damle, VP and Head of Business Process Services, to get the TCS perspective.
Haitao Qi is the CEO and founder of Devott, the leading Chinese research and advisory firm focussed on the country’s technology markets and business services, whose annual Devott Global IT & Sourcing Summit (DGITS) is now the largest of its kind in China.
It seems like there isn’t a day which goes by at the moment without a new robotic invention in the news, with promises around how these inventions will not only revolutionise our lives, but threaten our jobs.
In the outsourcing sector robots are most definitely on the way, or in some cases, already here. And it is, therefore, vital that businesses operating in this sector seriously consider how some robotic processes can enhance their operations – there’s no doubt competitors are also considering the same issue.
Who are Blue Prism? The company isn’t yet a household name, but in automation circles it is something of a trailblazer. They actually coined the term “robotic process automation” back in 2012, and the early evangelists of RPA (such as HfS and Ovum) rapidly seized on Blue Prism case studies as the first signs of something new stirring in the world of automation. Live Wires caught up with Pat Geary, CMO at Blue Prism, to understand who they are and where they are heading.
Business leaders and technology executives are deluged by the rhetoric about disruptive digital technologies coming of age, companies and whole industries going digital.
Maturing and new technology tools, combined with rapidly changing technology usage patterns of businesses and consumers, are forcing a rethink, even a re-imagination of what companies can do. Obviously there are leaders and there are followers, with every success story probably preceded by unsung failures.
Outsource: Bill, it’s great to see you again here at the SIG Summit. Lots of interesting things have happened recently over at Alsbridge [see our interview with CEO Chip Wagner here]: how have these changes affected what you’ve been doing?
Robotic process automation (RPA) is a new type of software that acts as a virtual workforce. It is the hottest ticket in the already hype-fuelled world of automation, and some would say that in the next two to three years it is going to become an integral part of your operations – whether in-house, shared services or outsourced. But who is driving RPA? And if the future is RPA, who is going to make it happen so quickly?
Of all the jargon and buzzwords beloved of IT professionals – “the cloud”, “SaaS”, “web 2.0” and an infinity of others – “Big Data” is the most alluringly easy to misunderstand. Whilst big data systems do entail a large volume of data, the real benefits come from the speed (or ‘velocity’) of accumulation, and the array of different types of data (or ‘variety’) that are collected and analysed.
Automation is unquestionably the flavour of the month in business chatter today. Robotic process automation (RPA), and a storm of other smart automation approaches like Artificial Intelligence, are being pitched and perceived as the NEXT BIG THING, akin to the emergence of outsourcing some 30 years ago, and offshoring 15 years ago.
Anyone with even a passing interest in technology will be well used to the claim that a particular IT system – some combination of hardware and software – is “clever technology”. Similarly, synonyms for intelligence have been appended as a prefix or suffix by every IT vendor’s marketing department to add an extra sparkle to their latest technology.
The first ever meeting of Artificial Intelligence (AI) experts held in 1956 ended with a declaration from delegates that intelligent computers would be a commonplace in our lives in that decade or soon after. However, progress seemed to be illusory and the disappointment of Expert Systems at the start of the 1980s meant for many business leaders, AI came to mean ‘big hype’.