In April we celebrated Earth Day, “a movement that continues to inspire, challenge ideas, ignite passion and motivate people to action.” With the environment in mind, it seems fitting to address the realities of a paperless office, and how we can utilise automated technology to reduce waste paper.
After lunch, the group assembled back in the conference room. Most spent some time reading through the poster on the wall, looking for more clues to help them improve.
“Ready to get started,” I said, as the group grabbed their seats.
“On to people,” Tyler announced, with a tone indicating he could see the light at the end of the tunnel.
“Yes, on to the ‘People’ column in the mosaic. Just as we defined who your key customers are, we need to define the key positions and roles in your company.”
To read the first part of this article, click here.
Walking into the conference room the following week, I bumped into Jenny and Alex, two regional managers who worked for Tyler.
“Hi there, Dean,” Jenny said, smiling and walking over.
“Just looking over the big poster,” Alex said.
“You mean the mosaic, Alex,” Jenny said, correcting him.
If cooperation in client and outsourcer relationships is so highly prized, why is it so difficult to achieve?