SYKES

How the Pandemic Created a New Global Workforce

Posted: 03/12/2021 - 09:00
SYKES' Ian Barkin Explains How the COVID-19 Pandemic Created a More Mobile and Global Workforce.

Companies everywhere have come to accept the impacts of the pandemic on the future of work in stages that are eerily similar to the stages of grief: First, there was the wait-and-see phase, in which business leaders cautiously monitored news of the growing COVID-19 threat; then recovery mode, when enterprises were forced to adopt work-at-home functionality to keep their employees safe.

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