Staff turnover costs companies a shocking £4.13billion per year. Hiring the right people can make or break an organisation, and save thousands in turnover costs.
In 2009, I was a Director in the Project Management Office at Blue Cross/Blue Shield North Carolina, when we launched an initiative to build a Robotic Process Automation (RPA) application that mimicked the functions of human claims examiner. Overseeing a team of eight software engineers, analysts and testers, we developed a robotic engine and, over the next 18 months, systematically expanded the application’s capabilities.
It’s the first thing millennials see in the morning, the last thing they look at before going to bed, and their constant companion throughout the day. It’s their phone. The younger generation’s dependency on mobile is driven by the considerable role technology plays in our everyday lives. With the touch of a button, these young men and women can do anything from ordering a car or depositing a check to sharing photos, videos and stories with friends and the public at large.
Recent research by the UK’s Tech Partnership into the views and opinions of 1,600 employers across the UK concluded that economic growth is being put at risk due to skills gaps in the tech workforce. Employers reported significant problems in recruitment, with 42% of those recruiting tech specialists saying that they were constrained by ‘hard to fill’ vacancies.