Human Resources
Contractor or employee? Outsourced consultant or temporary worker? The job of procuring talent these days is increasingly complex, with so many different categories of workers and navigating many...
Think about utility poles, Mohan Tatikonda is saying. He’s a professor of operations management at the Indiana University Kelley School of Business, and for over 30 years his research has...
Training a company’s team members is a foundational step in running a company, but it is often forgotten when busy times hit. This is a big mistake. Putting the time and effort into designing a...
Customer and product support has to evolve in the wake of the COVID-19 crisis. In Southeast Asia alone, the pandemic has caused a permanent spurt in digital adoption, with more than 1 in 3 consumers...
Until recently, remote work has not been common in the procurement field. Nonetheless, the history of remote work started in 1560 when the predecessors to the first corporate offices were built....
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