Transforming Hilton into a Procurement Powerhouse
The winner of the Innovations in Sourcing Award is Hilton Supply Management.
Project Description
Smart supply chain management can dramatically cut costs and can also drive innovation. At Hilton Supply Management (HSM), we’re a living example of that. In 2017, we set out to transform the procurement process by increasing efficiency and agility for hotel owners, suppliers and internal corporate stakeholders. This transformation — or HSM 2.0, as it is known — rapidly moved HSM forward to become the dominant player in the hospitality procurement field. We redefined areas of focus, strengthened capabilities, targeted aggressive growth, and invested heavily in talent and technology. By creating a one-stop shop for products, ideas and service excellence, we built upon our cost-savings promise to deliver a uniquely innovative and inclusive partner-based procurement experience.
