All aboard! How Microsoft Procurement Transformed Supplier Onboarding
The winner of the Innovations in Digitization Award is Microsoft for a supplier onboarding project.
Project Description
Microsoft Procurement Operations is directly impacting topline revenue growth and bottom line savings by reinventing the process for onboarding new suppliers. The process, which previously required seven different tools, has been streamlined into one platform built on Microsoft Dynamics 365. By leveraging technology for tasks such as data collection, reporting and rate card negotiations, 95% of the required activities have been fully automated for targeted segments of Microsoft’s supplier portfolio. As a result, Microsoft has reduced onboarding cycle time from 22 days to one, eliminated $2M in full time resource hours, reduced vendor staff, and achieved 15% savings.
Other finalists included:
- IBM – Pricing IQ project
- Microsoft – Product catalog project