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Finance and Accounting
Kathleen Eisenhardt: Rules to Thrive in a Complex World
Kathleen Eisenhardt is a long-time professor at Stanford University, best known for her influential and highly cited research...
Lose the Bucket and Turn on the Taps: The Rise of Translation as a Service
Nov 15, 2018
Q&A with Inna Koldorf – Employing Workers in Canada
Nov 14, 2018
Technology is Changing our Provider Relationships, Not Devaluing Them
Nov 10, 2018
Brexit, Your Business and Data: Personal Data Transfers
Nov 08, 2018
4 Reasons to Watch Jamaica and the Bahamas
When it comes to the BPO industry, most people are familiar with locations like India, Malaysia and the Philippines—countries with long histories of IT...
How Security in the Cloud Differs from the Traditional Enterprise - and What This Means for IT Multi-Sourcing
Nov 06, 2018
Getting Ready for Cloud(s) on the Horizon
Nov 03, 2018
Digital workers: How will they affect the world of work?
Nov 02, 2018
Measure What Matters: Linking IT Metrics to Business Value
Oct 27, 2018
Most Viewed Articles
A Clear Understanding of Outcome-Based Contracts?
Jan 20, 2018
It’s easy to hear a buzz word in the industry and make assumptions....
Teaching – and Talking to – Robots: The Benefits of Cognitive-Enabled RPA
Mar 02, 2018
Robotic Process Automation (RPA) tools are being widely adopted across a wide...
Where Will Outsourcing Head to in 2018?
Dec 29, 2017
This time last year I wrote in these pages about the year ahead for...