Innovation

Artificial intelligence is significantly impacting the world, yet there’s still a great amount of mystery and misconceptions about it.
Jul 25, 2022    0
The public’s imagination has been heavily shaped by science fiction, with the term AI evoking images of robots like WALL-E, C3PO from Star Wars and David from Stephen Spielberg’s movie A....
Procurement’s relevance as an intermediary isn’t going down.
Jul 18, 2022    0
For decades, procurement teams have been connecting people across their organizations with suppliers capable of delivering what those people need, when they need it and at the right price. For a very...
Until recently, contract management was a predominantly manual process.
Jun 30, 2022    0
When it comes to business, there’s a lot of talk about efficiency. The concept of efficiency, however, differs for larger corporations. When poor processes, communications and technologies...
An increasing number of BPOs are leveraging digital workforce management technologies to meet the needs of an increasingly digital contact center.
Jun 22, 2022    0
Consumers’ expectations are evolving more rapidly than ever before, making it imperative for business process outsourcing (BPO) call centers to manage an increasing number of channels and...
Learn how a new category of enterprise technology known as autonomous negotiations can be used to automate negotiations and mitigate supply chain, inflation and COVID-19 pressures.
Jun 20, 2022    0
Continued pressures from supply chain disruptions, COVID-19 outbreaks and rising inflation are forcing business leaders to re-think their operations to cut costs. Business negotiations are an...
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