Artificial Intelligence (AI)

Ecosystems, ROI and the Hot Air Balloon Myth

Posted: 04/19/2018 - 02:35

Whether you crossed the automation chasm early, or are just starting your journey into digital service delivery, you’re not alone if you’ve got questions surrounding technical ecosystem choices. Generating ROI—and how exactly to go about proving the value of numerous small automation projects versus one giant re-platforming initiative—is a common challenge. 

Open vs. Closed Ecosystems 

Procurement Outsourcing: Warming to the Catalysts in Our Midst

Posted: 04/12/2018 - 08:53
Switching to outsourced strategic procurement and the steps to take

Making the switch to outsourced strategic procurement is not as simple as handing tasks and responsibilities to a third party. It requires wholesale change that starts from within. Someone in procurement needs to lead that change, and it may or may not be the CPO. What procurement needs to do is to find the catalysts in their midst.

Artificial Intelligence: What’s Now and Next in IoT-Driven Supply Chain Innovation

Posted: 03/24/2018 - 02:32

Like most people, coffee is one of the most important rituals in my morning routine. There’s something about the aroma and taste that kick-starts my ability to have a great day. So, imagine my surprise when I found out that a favorite coffee shop was closed before I had to jump on an early-morning flight home. The employees were in the shop, but the gate locked out coffee aficionados, like me, who really needed that jolt of caffeine.

Time to ‘Think Zebras’ – Ushering Innovative Automation into UK Businesses

Posted: 03/21/2018 - 06:42
Ushering innovative automation into UK business

The UK has a productivity problem. We’re lagging well behind our European neighbours and have been for decades. One of the reasons? Advocates of the tired theory of taking the ‘path of least resistance,’ discourage businesses from trying anything new when a tried way of doing something is available. 

Teaching – and Talking to – Robots: The Benefits of Cognitive-Enabled RPA

Posted: 03/02/2018 - 01:04

Robotic Process Automation (RPA) tools are being widely adopted across a wide range of enterprises and industries. By executing narrowly defined, repeatable tasks, RPA bots can drive dramatic productivity increases and significant cost reductions. For as little as $10,000 to $15,000 a year to deploy and maintain, a single bot can perform the routine, administrative tasks of five to ten people. 

Gearing Up for the Fifth Industrial Revolution – a Glass Half Full

Posted: 01/27/2018 - 03:16

Two years ago, the World Economic Forum (WEF) published its Future of Jobs report – exploring employment, skills and workforces in the Fourth Industrial Revolution. This sparked debate – and growing concern – around a changing global employment landscape as the result of disruptive technologies, studded with widening skill gaps, new jobs and job displacement. 

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