Clare has been with Virtual Operations since 2016. She has a background in business & process transformation, primarily Lean & Six Sigma consulting and has worked in a varied range of client industry sectors including FMCG, Retail, Energy & Utilities, Civil Engineering and Defence. During her time with Virtual Operations, she played a leading role in selecting automation-driven optimisation & transformation project opportunities, as well as defining strategic approaches. Clare has been responsible for leading the Virtual Operations automation programme in the global CSO function of one of thier largest clients since 2017, in which they have identified over 30% cost savings aligned to multiple benefit drivers. She is also actively involved in partner & vendor liaison and has ownership for several of Virtual Operations innovative product & service offerings.