Talent Management
Jun 27, 2022
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The World Economic Forum estimates that more than half of all employees worldwide need to upskill or reskill by 2025 to embrace the changing nature of jobs. According to Harvard Business Review,...
Jun 22, 2022
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Consumers’ expectations are evolving more rapidly than ever before, making it imperative for business process outsourcing (BPO) call centers to manage an increasing number of channels and...
Jun 17, 2022
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There are a lot of factors that led up to the labor trend that has come to be known as the Great Resignation, including some that were in play before the pandemic began.
For example, the baby...
Jun 15, 2022
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Social justice movements have been powerful catalysts for change in recent years. As these movements have gained in momentum, they have not only raised awareness of inequality and discrimination, but...
May 25, 2022
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Global businesses have now spent nearly two years navigating the various challenges of the pandemic. Although some of the fallout was predictable, the dramatic impact we have witnessed on the global...
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