Information Technology
Business process outsourcing (BPO) organizations are in a unique position to move clients into the digital age and address the ever-changing demands of their industry. BPOs implement a mix of...
Artificial Intelligence (AI) is spawning the next largest divide and latecomers must beware. As science fiction author William Gibson so eloquently put it, “The future is already here –...
Automation and robotics are becoming increasingly integral parts of the business process, but implementation remains a thorny issue for many. Put simply, the technology and processes...
The World Economic Forum (WEF) reports that $2 trillion U.S. dollars are wasted every year on corrupt purchasing decisions. Some of those decisions may intentionally be corrupt; however, many of them...
Organizations are increasingly focused on “digital transformation.” They want to redefine business models, create new ways of engaging with customers and drive significant gains in...
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