Information Technology
As businesses across all industries undergo digital transformation and adopt new, omnichannel strategies for engaging with customers, the enterprise contact center of today is continuously evolving...
Ushering in the era of The Internet of Things (IoT) brings with it conceptual and cultural change in supply chain management. Previous processes that were once not possible to automate, now not only...
The most enduring innovations, whether in business or nature, transform entire ecosystems by simplifying tasks and redirecting labor toward more productive outcomes.Consider the humble feather. What...
A recent article in Horses for Sources generated a lot of turmoil by stating that “RPA is dead.” So, we thought it would be interesting and helpful to look at and discuss the current...
Artificial Intelligence (AI) has now invaded how industries operate in more ways than we can count and know. It has developed into a welcome (and now necessary) addition to boost efficiency, sharpen...
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