Business Process

The COVID-19 pandemic has created challenging conditions for many business enterprises, and it has elevated the importance of maximizing the value produced by every dollar of marketing spend.
Nov 25, 2020    0
Earlier this year, the World Federation of Advertisers (WFA) published an important report on the current state of marketing procurement. The report is part of an ongoing initiative called “...
Recruiting and hiring remote staff is only the first step.
Nov 20, 2020    0
When change is difficult it sometimes takes a little nudge to move in the right direction. Like many business environments, the contact center industry wasn’t nudged this year—it was...
Procurement organizations are uniquely positioned to drive their companies' innovation agenda because no other function can “serve as the window to the outside world.
Nov 16, 2020    0
At the time of writing this piece, I am just one of five million people emerging from the world’s longest coronavirus-related lockdown, in Melbourne, Australia. For nearly two months, I was...
Organizations that invest in their returning staff which will benefit from recultivating a happy and high-performing workplace.
Nov 12, 2020    0
Since COVID-19 first arrived in the UK, some 9.6 million workers have experienced the furlough scheme. Despite many continuing to work from home, plenty of organizations are now transitioning back to...
Procurement’s role within an organization has changed dramatically over the past few decades.
Nov 11, 2020    0
Procurement’s role within an organization has changed dramatically over the past few decades.Once primarily considered a tactical function focused on pricing and inventory management,...
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