Nearshoring
It’s hard to believe that up until 1989, Poland was governed and ruled by the crushing grip of Communism as the Soviet Union took over Eastern Europe after World War II and strangled economic...
Puerto Rico may suffer a severe identity crisis when it comes to naming its category of outsourcing. It’s not really offshoring from the U.S.…nearshoring may be a better term. But as a U...
Outsourcing has become synonymous with cheap services offered by another country. Lower costs are on everyone’s mind when outsourcing is mentioned, especially in the IT world, where it can make...
Catriona O'Kane: Inna thanks so much for lending your expertise. Before an organization has begun the process of expansion and is still researching what is involved, what key areas would you...
When it comes to the BPO industry, most people are familiar with locations like India, Malaysia and the Philippines—countries with long histories of IT and customer care outsourcing. But with...
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