Operational
Black Friday is the American retail phenomenon that is the day after Thanksgiving and billed as the start of the Christmas shopping season. Billions of dollars are spent by consumers enticed by...
The management of purchased services continues to lag relative to other categories of spend. And while the reasons are varied and debatable, virtually no one argues the availability of big savings...
I like to think about translation like access to fresh water. Not so long ago — and still in many parts of the world — getting water was hard. You’d get up first thing in the...
I don’t gamble very often. When I do, I tend to lose. These two facts established, you can probably guess that I spend very little time in casinos. When I do venture into one, however, I’...
If you only paid attention to newspaper headlines you would be forgiven for thinking that the retail sector is collapsing one store at a time. The truth, as always, is not black and white. Some...
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