Risk Management

Innovations in Third Party Management: Bank of Canada & Ontala
Sep 09, 2019    0
Can you outline why your team embarked on this project and the problem that needed to be solved?Aligned with the Bank’s vision for being a leading Central Bank, the Bank had an objective to...
Aug 24, 2019    0
Once upon a time, call centers only needed to support one channel: the telephone. Fast forward to today and customers have many more channels to engage with an organization, from phone to email,...
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