Greg Council

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About: 

Greg Council is Vice President of Product Management at Parascript, responsible for market vision and product strategy. Greg has over 20 years of experience in solution development and marketing within the information management market. This includes search, content management and data capture for both on premise solutions and SaaS. To contact Greg and Parascript, please email: info@parascript.com.

From this author

Jul 16, 2019    0
While it’s impossible to predict exactly what the future holds as more enterprises and service providers adopt cognitive automation to improve many of their manual processes, reading the tea leaves—or better yet—looking at actual early use cases suggests it’s both: job thievery and, if not a panacea, some fairly drastic...
Jun 13, 2019    0

Digital services are critical to success now and in the future, according to a recent survey conducted by Riverbed Technologies. In...

May 10, 2019    0
Today, where machines make decisions, the notion of the “right set of data” becomes a lot harder to understand. This is because machines learn differently than we do. In addition, the rationale for the output that they produce is more difficult to reconstruct. Machines do not have the intuition or the critical reasoning that can help to elevate or discount one data point over another. Input data must be free from bias, representative and as accurate as possible. 
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Apr 06, 2019    0
Artificial Intelligence (AI) is spawning the next largest divide and latecomers must beware. As science fiction author William Gibson so eloquently put it, “The future is already here – it's just not evenly distributed.”  
 
AI is undoubtedly the big story of this decade and the next. Organizations everywhere are enchanted with the notion of using AI to improve everything from customer experience to identifying new market opportunities...
Apr 07, 2017    0

Less than two per cent of the global outsourcing market is affected by robotic process automation (RPA). And yet, some estimates show that the growth of RPA use may approach 90 per cent year-over-year, according to an interview with Everest Group VP Sarah Burnett at a recent seminar organised by Accenture.

In this day of artificial intelligence applied to everything, the thought that service providers have only scratched the surface with automation for their own services could be...