Torey Guingrich
Torey Guingrich is an Associate Director at Source One Management Services, LLC with years of experience helping global companies drive greater value from their indirect expenditures, such as IT and Telecommunications investments. Torey is a trusted resource for helping clients optimize their and IT and telecom infrastructure through innovative cost management solutions, implementing best-in-class contracts, and monitoring ongoing supplier performance. She is a proven asset – leveraging her deep industry knowledge and experience to mitigate risks and deliver results.
From this author
When a function or even a full department is outsourced to a managed service provider (MSP), the scope of work, requirements and service needs can at times be hard to nail down, especially as the relationship with the MSP evolves over time and the needs of the business evolve. This is particularly true in the case of IT Managed Services – an area with frequent need for outsourcing due to resource constraints and/or technical expertise and an area where it is critical that services...
The managed services market has been an interesting one to watch from a consultant’s point of view. There was a heavy trend towards outsourcing many key areas within IT, only for the pendulum to begin swinging to the other end of the spectrum where clients are now pulling some (or all) of those same services back in-house. Nevertheless, your organization is likely to use some level of managed services within the IT organization given constraints on budget, resources or expertise. To...