Audrey Cushing is Strategic Sourcing Director in the supply chain management organisation at a Fortune 100 financial services company. Prior to joining her current employer, Audrey served in a similar capacity at The Hartford Financial Services Group, after several years of successively more responsibility for similar functions at MassMutual. Her areas of expertise include business process outsourcing (BPO), request for proposals, supplier relationship management, service level agreements, and complex negotiations, often with large multi-national service providers. Audrey holds a Master’s degree in Counseling from the University of Harford. In addition to being a licensed Nursing Home Administrator, she holds the IAOP designation of a Certified Outsourcing Professional (COP) and is trained and certified in the Vested Outsourcing methodology.