Compliance

Securing Remote Workforces, Payments and Customer Data in a Rapidly Evolving World

Posted: 06/12/2020 - 00:01
Securing Remote Workforces for compliance

While the rapid shift to a remote workforce model in the wake of the COVID-19 pandemic has driven many changes for businesses around the world, a few constants have grown in importance. To maintain operations as seamlessly as possible, organizations must secure their payment systems, technology access, and sensitive customer data no matter where it resides, and that is particularly true when it is being accessed or processed by employees from their homes.

Strategies to Drive Procurement Compliance and Manage Rogue Spend

Posted: 06/01/2020 - 21:54
Procurement Compliance and Spend Management

Compliance is a critical purchasing success factor. Aside from the tremendous amount of financial impact, compliance has other positive outcomes. When employees comply with purchasing through designated supplier programs, it significantly streamlines the supply chain, allowing your organization to be agile and flexible.

Understanding the Data Security, Compliance and Customer Experience Trends Shaping Your Business in 2020

Posted: 03/02/2020 - 05:45
Understanding the Data Security, Compliance and Customer Experience Trends Shaping Your Business in 2020

As businesses across all industries undergo digital transformation and adopt new, omnichannel strategies for engaging with customers, the enterprise contact center of today is continuously evolving and looks dramatically different than in the past.

Innovations in Governance & Compliance: E*TRADE Financial Corporation

Posted: 09/21/2019 - 08:47
Innovations in Governance & Compliance: E*TRADE Financial Corporation

Can you outline why your team embarked on this project and the problem that needed to be solved?

Our Procurement team took over the process to identify vendor inherent risk from our Third Party Risk Management (TPRM) group. The process we acquired was driven by email and shared drive folders. We were receiving an average of 70 emails per week, and this manual, high volume process was ripe for human error.   
 

Innovations in Third Party Management: Fannie Mae

Posted: 08/16/2019 - 03:33

Can you outline why your team embarked on this project and the problem that needed to be solved?

Fannie Mae has traditionally engaged a broad range of third-party suppliers across different channels for advice, expertise, production support, development, governance and other services. The demand for professional services has ranged from single freelance experts to hundreds of resources for development to firms with methodologies and benches to deliver significant changes to our accounting and governance systems.    
 

From Compliance to Guidance: The Evolution of Outsourcing

Posted: 08/29/2018 - 00:00
The Evolution of Outsourcing

The outsourcing industry is adapting and changing rapidly. Outsourcing companies are now much closer to their clients, as technology enables clients and outsourcers to be more connected than ever before.

This technology evolution has also impacted the demand for IT workers, with more companies requiring skilled workers on a project basis. However, whereas an outsourcing company used to begin working with a client and completed any project tasks that were required, outsourcing teams have started to take on an advisory role too.

Embrace ambiguity: building a case for business value

Posted: 06/28/2016 - 20:03

Sourcing executives today are all about innovation and adding business value: buying smarter to drive business benefits such as increased customer satisfaction, reduced error rates and insights into product design. In other words, procurement operational strategy aspires to demonstrate alignment with factors driving the success of the business, which is more than just cost takeout.

Who could argue with that?

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