Human Resources

Call Center Outsourcing – An Emerging Option for Smaller Enterprises

Posted: 07/04/2019 - 01:39
Digital transformation involves the implementation of advanced technology and fundamental organizational change. Ultimately, though, it’s all about the customer. From mobile apps for secure payment to fun experiences in retail spaces, businesses seek to leverage innovation to identify and engage customers, to gain insight into preferences and habits and to make every interaction positive and impressionable.   
 

Job Burnout

Posted: 05/07/2019 - 01:14
Have you been feeling exhausted, depleted and stressed to the core? Ever feel like you don’t have boundaries between your work life or personal life? Do you feel like you’re sinking, unable to meet constant demands, and are starting to have zero motivation? If you’ve said yes to any of those questions to any degree, you may be experiencing job burnout. Let’s take a closer look as to what exactly job burnout is, identify causes, and examine ways to quell the symptoms before they take you down. 
 

Employee Immobility: Getting Talent to Move in a Tightening Market

Posted: 04/24/2019 - 06:50

Today’s labor market is tight. At the start of 2019, the U.S. economy had seen the longest run of job growth since 1969 and the current unemployment rate is still holding steady at about four percent. Year-over-year wage growth is also the strongest it’s been in a decade. The robust economy has shaped an ideal market for employees, where the demand to fill open positions is outpacing the supply of talent. You’d think employees would look at this as an opportunity to shop their talent to the highest bidder, right? But are workers actually looking to move on?

Leading with Impact with Tifenn Dano Kwan

Posted: 03/05/2019 - 02:19
In this episode of the Sourcing Industry Landscape, Dawn Tiura interview Tifenn Dano Kwan. Tifenn Dano Kwan is the Chief Marketing Officer for SAP Ariba. Recently back from the Davos Conference, Tifenn discusses the key takeaways, including the role of technology and humans, diversity and inclusion in the workplace, and the role of corporations in making a positive impact.

Six Steps to Lower Your Telecom Bills

Posted: 10/25/2018 - 00:59
I don’t gamble very often. When I do, I tend to lose. These two facts established, you can probably guess that I spend very little time in casinos. When I do venture into one, however, I’m there for hours. Why, you ask? We’ve already recognized that card games are no friend of mine. No, I tend to linger because of how casino floor plans are designed. Casinos are built to keep people in, entertained and gambling – this comes as a surprise to no one.

Why an Always-On Culture is Not Sustainable or Beneficial

Posted: 09/14/2018 - 22:00
I was recently watching a fly-on-the-wall programme about a car business. The show focused on people’s different roles and how they were trying to balance competing priorities while keeping to tight deadlines and within budget. Cut to a shot in Spain where the director of the business is on holiday. For the next five minutes we see how the director calls for an update every day. The interviewer then speaks to all of the staff who gleefully tell the camera when he has called them.

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