Information Technology (IT)

Seven Steps to Progressing Artificial Intelligence

Posted: 10/12/2020 - 23:02
With the explosive data growth today, increased computer processing power, and strengthened AI technology foundations, the time is now to make AI a competitive advantage for any organization.

Artificial Intelligence and the Pandemic

Artificial Intelligence (AI) defines the 21st century, impacting and driving transformation across every business and industry. With the new norms thrust upon us due to the pandemic, businesses and industries have had to find ways to transform overnight. Previously, it may have taken several years for an organization to make an incremental change or improvement.

It’s Time for IT to Transition to a Circular Economy

Posted: 07/24/2020 - 03:44
Sustainable Information Technology IT

With greater attention on sustainability and the direct need to meet climate goals, purchasers are looking for ways to change. One place to start is with the 170 million notebook computers produced and sold around the world every year. Rethinking an organization’s purchase and use of IT products like those notebooks can dramatically cut an organization’s carbon footprint – and save money - without affecting performance.

The Cyber Skills Gap isn’t Going Anywhere and Businesses Need to Adapt

Posted: 04/27/2020 - 21:08
Cybersecurity Talent

The constant cyber threat has completely changed the way boards around the world approach risk. A robust cybersecurity posture is no longer a “nice-to-have” but a business priority, especially at a time of almost pervasive threats. As the need to protect customer data grows, business leaders have been attempting to work out how best to respond to this new reality, and, most importantly, whose responsibility it should be.

How Executives Achieve Alignment To Drive IT Deal Negotiations

Posted: 04/06/2020 - 05:20
IT Deal Negotiations

What’s the biggest challenge in IT deal-making?

Understanding ownership of the process, and what role everyone is playing. This must be clear from the outset. Some organizations are not relationship-driven and rely on the top person, relegating the rest of the team to the sideline. This presents problems, because the team is only involved at the last minute, and by then, it’s too late for them to be effective.

Information Technology Procurement as a Service – Added Value to Internal Procurement Teams

Posted: 12/20/2019 - 04:30
The Procurement as a Service (PaaS) model, which utilizes outsourced human talent, technology, and industry-specific knowledge to enhance or –  in some cases for SMB companies –  replace the buying process for companies is expected to grow from $5.4 billion in 2019 to $7.8 billion by 2024, according to new market research by MarketsandMarkets™.

Three Reasons Organisations Should Look to Ukraine for Outsourcing Expertise

Posted: 03/15/2019 - 00:58
As technology advances in this digital age, with exciting developments coming thick and fast, many associate the forefront of innovation with Silicon Valley and the tech giants that dominate the global headlines. There are innovations happening around the world, but, when it comes to outsourcing, many of these hubs are overlooked. 
 

Exploring the Capabilities of an Interconnected World with Kazu Gomi

Posted: 12/12/2018 - 10:18

In this episode of the Sourcing Industry Landscape, Dawn Tiura interviews Kazu Gomi. Kazu Gomi, CEO of NTT America, ranks as the 4th largest telecommunication company in the world. We learn the breadth and depth of NTT’s capabilities, from system integration, (they acquired Dell Services a few years ago) and are also one of the largest security companies in North America. 

Robotic Process Automation (RPA) Drives Value and Saves Money But it is Not a Magic Wand

Posted: 04/26/2018 - 23:23
There are growing questions as to whether RPA can deliver on the promised ROI and outcomes.

The rise of Robotic Process Automation (RPA) is nothing short of spectacular. It has captivated the attention of digital operations executives with the promise of cost-savings beyond labor arbitrage, cost avoidance by extending the life of legacy IT, quicker implementation than traditional IT projects, business-user friendliness, auditability and compliance, straight through processing, and let’s be honest – terrific marketing.

Where Will Outsourcing Head to in 2018?

Posted: 12/29/2017 - 22:16

This time last year I wrote in these pages about the year ahead for outsourcing. The key trend I focused on was an increase in partnership with clients and suppliers getting much closer—and that seems to have taken place throughout 2017. One major driver for this has been the change in how consumers become aware of a product and then convert into customers...what marketing professionals call the ‘customer journey.’ Think for a moment about the classic customer journey.

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