Managed Service Provider (MSP)

Mind the Skills Gap

Posted: 11/26/2019 - 08:17
Talent is the lifeblood of the enterprise. Yet with unemployment low and continuing to fall, it’s in short supply. According to CNBC, the U.S. currently has 1.4 million more job openings than unemployed people.  
 

The Candidate Experience Kaleidoscope: How an MSP Can Help Improve Talent Sourcing & Engagement

Posted: 10/24/2019 - 04:38
The Candidate Experience Kaleidoscope: How an MSP Can Help Improve Talent Sourcing & Engagement
Today’s talent landscape is becoming more driven by contingent workers; in some organizations, the number of contingent workers already outpaces full-time employees. It’s no surprise then that the pressure on talent suppliers to deliver is high. If staffing suppliers cannot facilitate successful placements at scale, then the revolving door of talent will continue to swing causing companies to waste time, money and resource on endless staffing.

A MSP Service Delivery Model Based on Design Thinking

Posted: 05/02/2019 - 23:52
A traditional managed service provider (MSP) solution’s plan begins with analyzing the prevailing business constraints in a talent supply chain and then addresses the standard set of program issues using a well-worn solutions playbook. However, this leads to a tactical “one shoe fits all” approach to service delivery, generally resulting in only marginal improvements in a client’s contingent workforce program and is usually limited to operational (i.e., tactical) program features. 
 

Nailing Down Managed Services Requirements: Building the Right Outsourced Structure for Your Organization

Posted: 03/21/2018 - 00:25
Creating Managed Service Requirements and building the right outsourced structure for your organization.

When a function or even a full department is outsourced to a managed service provider (MSP), the scope of work, requirements and service needs can at times be hard to nail down, especially as the relationship with the MSP evolves over time and the needs of the business evolve. This is particularly true in the case of IT Managed Services – an area with frequent need for outsourcing due to resource constraints and/or technical expertise and an area where it is critical that services continue uninterrupted. 

IT Managed Services: Mitigating Risk and Maintaining Leverage

Posted: 12/15/2017 - 23:19

The managed services market has been an interesting one to watch from a consultant’s point of view. There was a heavy trend towards outsourcing many key areas within IT, only for the pendulum to begin swinging to the other end of the spectrum where clients are now pulling some (or all) of those same services back in-house. Nevertheless, your organization is likely to use some level of managed services within the IT organization given constraints on budget, resources or expertise.

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