Outsourcing

Call Center Outsourcing – An Emerging Option for Smaller Enterprises

Posted: 07/04/2019 - 01:39
Author: Scott Wright
Digital transformation involves the implementation of advanced technology and fundamental organizational change. Ultimately, though, it’s all about the customer. From mobile apps for secure payment to fun experiences in retail spaces, businesses seek to leverage innovation to identify and engage customers, to gain insight into preferences and habits and to make every interaction positive and impressionable.   
 

4 Traits to Look for in a Software Development Outsourcing Vendor for Perfect-Fit Alignment

Posted: 06/04/2019 - 01:00
Author: Steve Mezak
Newsflash for any company with tech job openings: there are three (!!) opportunities for every candidate, which creates negative unemployment for software developers in North America. For procurement teams, this means it’s time to find software development service providers. You may have “been there done that,” or you might be facing this issue now. The big question is…how do you find the perfect-fit provider that will set your team up for success? 

Three Reasons Organisations Should Look to Ukraine for Outsourcing Expertise

Posted: 03/15/2019 - 00:58
Author: Alexey Nayda
As technology advances in this digital age, with exciting developments coming thick and fast, many associate the forefront of innovation with Silicon Valley and the tech giants that dominate the global headlines. There are innovations happening around the world, but, when it comes to outsourcing, many of these hubs are overlooked. 
 

The Ghosts that Haunt Digital Transformation

Posted: 03/13/2019 - 03:11
Author: Mark Popolano
Organizations are increasingly focused on “digital transformation.” They want to redefine business models, create new ways of engaging with customers and drive significant gains in operational efficiency. To achieve these aims, leaders seek to leverage capabilities that include intelligent automation, data analytics, cloud deployment and Agile methodologies.
 

Four Common (But Often Overlooked) Outsourcing Costs

Posted: 01/24/2019 - 03:42
Author: Craig Wright
As the labor market continues to tighten, employers are challenged with finding resources for special projects and ongoing operations. As a result, many organizations turn to outsourcing to augment their staff, engage specialists or to completely offload non-core capabilities. While there is tremendous benefit to strategic outsourcing, organizations should be aware that there are often overlooked – or soft – costs behind those benefits.

Introducing...Women in Global Sourcing

Posted: 12/28/2018 - 02:09
Author: Sarah Scudder
I have a passion for style and design. I like handbags, stilettos and lipstick so much that before I stumbled on sourcing during my senior year of college I planned on a career in fashion. I had recently finished my Alpha Gamma Delta sorority presidency and volunteered to coordinate Lip Jam, our largest fundraiser of the year benefiting diabetes. I hired a local print management company to source all the print, apparel and promotional items for the event. Out of nowhere, they offered me a job. I’m sure it was my charming personality and drop-dead good looks.  

(Outsourcing) Location, Location, Location: Why it Should Factor Into Your Decision-Making Process

Posted: 12/05/2018 - 03:32
Author: Samuel Andras
Outsourcing has become synonymous with cheap services offered by another country. Lower costs are on everyone’s mind when outsourcing is mentioned, especially in the IT world, where it can make a substantial difference. However, it’s not just about saving a buck. Outsourcing can also help companies find the right talent (and enough of it), reduce overhead and in the end, yes, reduce costs.

From Compliance to Guidance: The Evolution of Outsourcing

Posted: 08/29/2018 - 00:00
Author: Jaroslaw Czaja
The Evolution of Outsourcing

The outsourcing industry is adapting and changing rapidly. Outsourcing companies are now much closer to their clients, as technology enables clients and outsourcers to be more connected than ever before.

This technology evolution has also impacted the demand for IT workers, with more companies requiring skilled workers on a project basis. However, whereas an outsourcing company used to begin working with a client and completed any project tasks that were required, outsourcing teams have started to take on an advisory role too.

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