Outsourcing

Lessons Learned in Managing Security Risk when Outsourcing Services

Posted: 10/14/2019 - 00:54
Author: Dan Pinto
It seems that I have reached a point in my career where I have to acknowledge that I am not one of the young guys anymore. As I support my customers and assess the state of their Risk Management capabilities, I continue to find that I rarely see issues that I have not seen before. I guess that is the benefit of having worked in this field for a couple of decades. But it is also an indication that the lessons that are being learned in one segment of industry are not becoming common practice in other segments.

Outsource Your CULTURE to Speed Up Digital Transformation

Posted: 09/11/2019 - 02:19
Author: Graham Fell
With the pending shortfall and inevitable fact that more and more companies will need to outsource their IT and Finance functions, it’s important to take a look into what is really driving change in digital transformation. The current statistics show that by 2020, the U.K. alone will have a shortfall of 800,000 tech workers and at the same time, 80% of companies will rely on contingent workers.
 

Innovations in Outsourcing: GEP

Posted: 08/29/2019 - 23:11
Author: Future of Sourcing Awards
Innovations in Outsourcing: GEP

Can you outline why your team embarked on this project and the problem that needed to be solved?

The client, a telecommunications major, was looking to optimize their procurement operations and streamline their ongoing technology transformation initiative. Owing to GEP’s depth of offerings and expertise in procurement and supply chain, and top-of-the chart analyst ratings, the client chose GEP as their procurement services partner to address the following challenges: 
 

    Call Center Outsourcing – An Emerging Option for Smaller Enterprises

    Posted: 07/04/2019 - 01:39
    Author: Scott Wright
    BPO call center outsourcing
    Digital transformation involves the implementation of advanced technology and fundamental organizational change. Ultimately, though, it’s all about the customer. From mobile apps for secure payment to fun experiences in retail spaces, businesses seek to leverage innovation to identify and engage customers, to gain insight into preferences and habits and to make every interaction positive and impressionable.   
     

    4 Traits to Look for in a Software Development Outsourcing Vendor for Perfect-Fit Alignment

    Posted: 06/04/2019 - 01:00
    Author: Steve Mezak
    Newsflash for any company with tech job openings: there are three (!!) opportunities for every candidate, which creates negative unemployment for software developers in North America. For procurement teams, this means it’s time to find software development service providers. You may have “been there done that,” or you might be facing this issue now. The big question is…how do you find the perfect-fit provider that will set your team up for success? 

    Three Reasons Organisations Should Look to Ukraine for Outsourcing Expertise

    Posted: 03/15/2019 - 00:58
    Author: Alexey Nayda
    As technology advances in this digital age, with exciting developments coming thick and fast, many associate the forefront of innovation with Silicon Valley and the tech giants that dominate the global headlines. There are innovations happening around the world, but, when it comes to outsourcing, many of these hubs are overlooked. 
     

    The Ghosts that Haunt Digital Transformation

    Posted: 03/13/2019 - 03:11
    Author: Mark Popolano
    Organizations are increasingly focused on “digital transformation.” They want to redefine business models, create new ways of engaging with customers and drive significant gains in operational efficiency. To achieve these aims, leaders seek to leverage capabilities that include intelligent automation, data analytics, cloud deployment and Agile methodologies.
     

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