A Wall Street Journal article recently posed an interesting question: “Is the world likely to become less flat because of the pandemic?” According to the article, while globalization was the growing trend in the early part of the new century, key drivers such as rising offshore costs, localization and a shift toward services delivery has begun to take some steam out of it.
You say we are seeing the biggest overhaul of work since the dawn of the Industrial Revolution – why do you say this?
The disruption we have experienced with COVID has been unprecedented. Practically overnight, the workforce transitioned to de facto Work from Home. This has allowed employers and employees to prove out the Work from Home model. The reality is most of these employees will likely work from home moving forward.
While the rapid shift to a remote workforce model in the wake of the COVID-19 pandemic has driven many changes for businesses around the world, a few constants have grown in importance. To maintain operations as seamlessly as possible, organizations must secure their payment systems, technology access, and sensitive customer data no matter where it resides, and that is particularly true when it is being accessed or processed by employees from their homes.