Innovation
Jan 05, 2021
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Twenty-five years ago, the internet was in its dial-up infancy, businesses still relied on fax machines and procurement was considered solely a back-office, cost-cutting function that controlled the...
Jan 04, 2021
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When artificial intelligence (AI) was first introduced in customer service, it was limited to basic chatbot features. Recent advancements are now bringing a sense of empathy and linguistics to AI...
Dec 29, 2020
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It’s no secret that marketing has become heavily dependent on technology and that the number of marketing technologies has been growing at an exponential rate.The inaugural (2011) version of...
Dec 08, 2020
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Organizations have made significant changes to enable working from home, but what has it meant for employees, and, specifically, their expense claims?AppZen, the leading AI solution for modern...
Dec 08, 2020
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If you work in financial services then you’re already aware that knowing your customer (KYC) is not just an essential process, it is also a legal requirement. It’s part of the essential...