James Hall
James Hall is CEO at Genfour, the robotic process automation (RPA) and AI specialist. He has over twenty years’ experience in B2B services outsourcing, working first with Accenture, then Exult/Hewitt, IBM and most recently with Capita. His primary focus has been to lead large complex business process outsourcing arrangements, working across both the public and private sectors. More recently he developed a strong interest in next generation process improvement through robotic process automation, after introducing this into Capita’s operations. The results achieved encouraged him to found Genfour to share his experience and knowledge with end user clients.
From this author
Recently, Genfour conducted a survey amongst UK and US business leaders on their views about robotics and automation.
The findings...
2016 has presented the British labour market with some of the most worrying forecasts and challenging new laws the country has seen in a long time.
Halfway through March, George Osborne announced the Office for Budget Responsibility’s GDP growth forecast, which highlighted that the UK economy will grow more slowly in the next five years than previously expected. The reason? The OBR forecasts a rather worrying reduction in productivity.
On April 1st, employers stepped up...