Peter Hill

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Peter Hill, a Senior Associate with law firm Geldards LLP, advises on public sector projects ranging from shared services and outsourcing by local authorities, schools converting to academy status, the opening of free schools, education capital works projects, surplus land disposals and social enterprise spinouts from local government and the National Health Service. Peter spent over 20 years in the City, before moving to work in–house as a local government lawyer. He now bridges the divide between the private and public sector cultures, in particular through property solutions delivered by innovative public-private partnerships. 

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Feb 13, 2016    0

The Commercial Court ruling in BT Cornwall Limited v Cornwall Council and Others is a sharp reminder that if an outsourced service provider does not provide the service it has promised to provide, to the standard it has promised, it should not expect the customer to allow the contract, however large and multi-faceted, to continue. Put another way, the customer is almost always right.

The dispute involved a potentially long-term strategic partnering service delivery...