Jo Davies

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Jo Davies is Director at Davies Hickman Partners, providing market research and customer experience consultancy services.

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Aug 19, 2016    0

Consumers are becoming both more loyal and trusting of their banks and insurers according to a survey of 3,000 consumers in Germany, Spain and the UK. The research, titled Youbiquity Finance 3, is the latest in the BT- and Avaya-supported series begun in 2012. It finds that the increasing use of...