Susanne Richter-Wills

Susanne Richter-Wills has more than 20 years of experience in the process automation market and has held various senior management positions with international BPO providers, as well as product management positions with leading automation software vendors. She has an excellent understanding of the market and the need for companies today to implement intelligent data capture, AI/RPA and process automation solutions to stay competitive. Richter-Wills is a member of IAOP’s European Outsourcing Council where she supports the DACH, RPA and Digital Transformation activities.