We have entered an age in which technology is leveraged to achieve almost anything. What was once fanciful is now being implemented and disrupting how we pay for products, heat our homes and shop for groceries.
The concept of “digital transformation” can be intimidating. It implies dramatic change (which is always scary), as well as a high degree of complexity (suggesting that you really need to know what you’re doing).
In today’s rapidly advancing and technologically driven landscape, IT leaders face a challenging reality. London was recently named as the leading tech cluster in Europe, but organisations in the U.K. and around the world are still slow to adopt emerging technologies.
In the last few years, with the growing hype around automation, artificial intelligence (AI) and analytics, there has been a feverish pace of activities in the IT outsourcing space on both sides of the table from enterprises and service providers. There’s also action happening in the middle of the table with the product vendors and on the outskirts with the analysts and industry commentators.
Well over 100 years ago, the gasoline powered internal combustion engine revolutionized the “modern” transportation industry. Back then, the term modern could be used for technologies like the linotype machine or the electric fan. Fast forward to today and we are standing on the brink of an innovation that is set to rewrite transportation, and in turn, the logistics Industry.
In 2018, the conversation around automation outsourcing has moved away from “are you automating?” to “how are you doing it?” Due to the very clear business benefits of Robotic Process Automation (RPA) and Robotic Service Orchestration (RSO), businesses are now drilling down into the specifics of how best to manage their combined human and digital workforce, and how to get the most out of their automation initi
Automation within the job market is one of the key issues of our time. It often provokes speculation of a future resembling science fiction narratives that have been around for decades.
On the extreme end, there’s SkyNet becoming self-aware and a team of terminators hunting humans down. On the softer end there’s WALL-E, where humans don’t have to lift a finger and grow lazy as robots cater to all their needs. Either way, humans aren’t needed for work.
“How do we bring the ‘Amazon effect’ into our organization?” many executives ask. Amazon is changing how consumers view the world; procurement professionals cannot afford to ignore consumers’ perceptions of how simple business-to-business (B2B) interactions should now be.