Governance

How outsourcing is enabling the digital enterprise

Posted: 03/24/2016 - 10:19

We know that digital processes create leaner, more agile operations, not to mention financial and time savings. So why are so many businesses still unable to part with the millions of pieces of paper which are printed across the globe each year, despite the fact that the majority of this paper will be used once, then thrown or filed away?

Beyond the traditional ZOPA: how to create value in complex deals

Posted: 02/26/2016 - 06:37

You’ve all been told that to create value in your negotiations and get the “best” deal for your organization you need to expand the pie, not just haggle over the limited and fixed number of pie pieces. But no one has really demonstrated pie expansion – value – for commercial contracts – until now.

Time to talk Talks

Posted: 02/25/2016 - 22:37

I always find it gratifying when a dormant project is resurrected: it means that effort already exerted (perhaps a while beforehand) has not after all been wasted, and that what seemed a good idea at the time continues to seem so some time down the line. With this in mind, I’m delighted to announce the (re)launch of our Outsource Talks webinar series, our attempt to bring the “chat show” format to the outsourcing space.

The Delivery Engine: rediscovering lost lessons on corporate governance

Posted: 02/19/2016 - 20:59

Over the past 40 years something extraordinary has been happening in organisations. The staff and management who populate them have been getting progressively smarter, at least when measured by their education, ongoing training and number of books read. Paradoxically, the organisations themselves seemed to have become dumber.

Jean Tirole: The science of taming powerful firms

Posted: 12/22/2014 - 09:07

Jean Tirole, the French professor of economics who recently received the Nobel Prize, is one of the most influential modern economists for his extensive theories and rigorous mathematic analysis of strategic behaviour and information economics in what is known as “Industrial Organisation” (IO).

As part of his research, he studied firms and markets where a firm had “power” to dominate the market and perhaps abuse that power.

Villena, Revilla, Choi: Breaking down the “bright” and “dark” side of buyer-seller relationships

Posted: 05/07/2014 - 17:26

If you’ve been in the outsource industry for more than five minutes you probably know that buyer-seller relationships are, well, complicated. And just when you think you have the collaboration thing nailed, more complications can ensue.

Getting to the real-life win-win

Posted: 10/04/2012 - 07:09

This article originally appeared in Outsource Magazine Issue #29 Autumn 2012


After two years of blogging for Outsource I hope readers have at least heard of Vested Outsourcing and maybe even read one of our three books. But perhaps you have some doubts and concerns, so you are still waiting on the sidelines. All too often we hear, “I like the theory of Vested, but does it really work in the real world? Are companies (especially ones people have heard of!) adopting the Vested approach?”

Elinor Ostrom: getting involved in your own governance

Posted: 08/02/2012 - 07:12

This month’s column pays a tribute to Elinor Ostrom, who shared the Nobel Prize award in economic science in 2009 with Oliver Williamson. Ostrom, who died at age 78 on June 12, was cited by the Nobel Committee for “her analysis of economic governance, especially the commons,” a term that refers to resources that are owned or shared in common among communities.

Vesting in practice

Posted: 02/08/2012 - 07:47

By design this column has, for the most part, examined the theories and research of academic and economic luminaries that have helped form the basis of modern outsourcing and my own research and development efforts in the realm of collaborative outsourcing.

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