The constant cyber threat has completely changed the way boards around the world approach risk. A robust cybersecurity posture is no longer a “nice-to-have” but a business priority, especially at a time of almost pervasive threats. As the need to protect customer data grows, business leaders have been attempting to work out how best to respond to this new reality, and, most importantly, whose responsibility it should be.
As businesses across all industries undergo digital transformation and adopt new, omnichannel strategies for engaging with customers, the enterprise contact center of today is continuously evolving and looks dramatically different than in the past.
Can you outline why your team embarked on this project and the problem that needed to be solved?
Europe is one of the worst offending regions in the world when it comes to women working in cybersecurity, with females making up just 7% of the industry workforce and one of the biggest gender pay gaps in the world according to the Global Information Security Workforce Study.
In this episode of the Sourcing Industry Landscape, Dawn Tiura interviews Kazu Gomi. Kazu Gomi, CEO of NTT America, ranks as the 4th largest telecommunication company in the world. We learn the breadth and depth of NTT’s capabilities, from system integration, (they acquired Dell Services a few years ago) and are also one of the largest security companies in North America.
In daily life as an individual, you rely on others – from neighbors to police to lawyers and judges to armed forces – for protection against threats of all kinds. At the same time, you also bear responsibility: the more careless or inclined toward risk you are, the less secure you become.
Members of RMA’s Third-Party Risk Management Round Table are experienced leader-practitioners, individually and collectively creating emerging best practices in third-party risk management. As the round table’s facilitator, subject matter expert, and member of the Steering Committee, it’s exciting and rewarding for me to be integral to this evolution.