Artificial Intelligence (AI)

This Isn’t Your Father’s Outsourcer

Posted: 12/13/2019 - 05:02
Author: Carlos Meléndez
This Isn’t Your Father’s Outsourcer
Technology transformation is not only having a major impact on industries around the globe, but it is also helping to shape the future of IT outsourcing. I recently came across an article written by Deloitte principals in CIO Journal, “Five Forces Shaping Outsourcing for Tomorrow,” that touched on the prerequisites for an effective outsourcing model for digital transformation services and solutions in today’s business environment.

U.S. vs. U.K.: Will employees “fight or flight” when facing economic uncertainty?

Posted: 09/27/2019 - 05:01
Author: Gary Jones
U.S. vs. U.K.: Will employees “fight or flight” when facing economic uncertainty?
The human tendency in the face of economic uncertainty is, understandably, to cling to a role out of fear of being last-in, first-out elsewhere. With flip-flopping headlines in the U.S. giving workers whiplash – one day the market sentiment is bull, the next it’s bear – worker anxiety is manifesting in the labor market as expected: employees are staying put and prioritizing job security. 
 

Innovations in Third Party Management: Sprint Corporation and Ivalua

Posted: 09/12/2019 - 23:10
Author: Future of Sourcing Awards
Innovations in Third Party Management: Sprint Corporation and Ivalua

Can you outline why your team embarked on this project and the problem that needed to be solved?

We embarked on the project as part of our larger digital transformation journey. In this case, we were seeking a configurable a flexible procurement platform to:  
(1) Manage our sourcing, contracting and other procurement projects;  
(2) Conduct masterful sourcing events (RFXs and eAuctions); and  
(3) Take advantage of other functionality like spend analytics to mine additional opportunities.   

Cognitive Automation: The Next Panacea or Evil Job Bandit?

Posted: 07/16/2019 - 00:37
Author: Greg Council
While it’s impossible to predict exactly what the future holds as more enterprises and service providers adopt cognitive automation to improve many of their manual processes, reading the tea leaves—or better yet—looking at actual early use cases suggests it’s both: job thievery and, if not a panacea, some fairly drastic improvements in efficiency and quality results. 
 

Why Nearshoring and AI Go Hand-in-Hand

Posted: 07/11/2019 - 04:49
Author: Carlos Meléndez
There’s growing momentum for Artificial Intelligence (AI) across a variety of industries, ranging from financial services and healthcare to manufacturing and environmental initiatives. It’s no wonder, given the power of AI to find patterns in vast amounts of data faster than humans ever could and to predict outcomes and behaviors. 
 

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