Artificial Intelligence (AI)

Outsourcing can give you a leg up on AI development – but what’s the right way forward?

Posted: 08/21/2019 - 05:51

Author: Carlos Meléndez

AI is taking the market by storm. It’s everywhere. When you call customer service and end up “speaking” with chatbots or get recommendations based on past buying habits, it’s AI at work.

Advanced Analytics Is Procurement’s Next Frontier – Is Your Organization Ready?

Posted: 08/07/2019 - 07:22

Author: Mudit Kumar

Advanced Analytics Is Procurement’s Next Frontier – Is Your Organization Ready?

Introduction

Cognitive Automation: The Next Panacea or Evil Job Bandit?

Posted: 07/16/2019 - 00:37

Author: Greg Council

While it’s impossible to predict exactly what the future holds as more enterprises and service providers adopt cognitive automation to improve many of their manual processes, reading the tea leaves—or better yet—looking at actual early use cases suggests it’s both: job thievery and, if not a panacea, some fairly drastic improvements in efficiency and quality results.

How AI Empowers Service Procurement and Adds Billions to a Company’s Bottom Line

Posted: 07/12/2019 - 00:12

Author: Yuval Atsmon

For the modern enterprise, services done well often drive growth. For example, quality IT infrastructure services and/or outsourced marketing can accelerate a company’s competitive advantage in multiple ways.

Why Nearshoring and AI Go Hand-in-Hand

Posted: 07/11/2019 - 04:49

Author: Carlos Meléndez

There’s growing momentum for Artificial Intelligence (AI) across a variety of industries, ranging from financial services and healthcare to manufacturing and environmental initiatives. It’s no wonder, given the power of AI to find patterns in vast amounts of data faster than humans ever could and to predict outcomes and behaviors.

Rising Stars of Sourcing: Harry Kenning

Posted: 06/19/2019 - 00:11

Author: Harry Kenning

Tell us about your career path and how you got into this field – was it purposeful or by accident?

Sidestep High Failure Rates: Make Your Digital Transformation a Success

Posted: 06/13/2019 - 22:53

Author: Greg Council

How AI and Digital Apps Can Support In-Person Vendor Negotiations

Posted: 06/01/2019 - 10:23

Author: Edmund Zagorin

Negotiation is a fundamentally human act between two or more people. When it comes to vendor negotiations, this is driven by the prior (and future) relationship between human counterparties. While digital processes can support this mission, if a key decision maker involved in a vendor negotiation goes on vacation, changes jobs or gets hit by a bus, the negotiation will stall or scramble to reach a conclusion.

Intelligent Automation: Forget Scale – Think Impact

Posted: 05/29/2019 - 03:26

Author: Nick Andrews

One of the perennial buzzwords in the Automation Industry is scale. Researchers, providers, industry-watchers and the media in general are focussing on the nirvana of delivering Robotic Process Automation (RPA) at scale. This is most likely because there is less success in the industry than was expected…far less.

When the Future You Anticipate Never Arrives: Ensuring Your Expected Outcomes Are Accurate

Posted: 05/10/2019 - 01:33

Author: Greg Council

Today, where machines make decisions, the notion of the “right set of data” becomes a lot harder to understand. This is because machines learn differently than we do. In addition, the rationale for the output that they produce is more difficult to reconstruct. Machines do not have the intuition or the critical reasoning that can help to elevate or discount one data point over another. Input data must be free from bias, representative and as accurate as possible.

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Artificial Intelligence (AI)

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